FAQ. General Information
What is DealsGala (GreatDealBazar)?
DealsGala is an online shopping platform with hundreds of brand new items. We directly ship the items from factories to our customers to cut the middle man cost and be able to offer affordable prices.
Are these items brand new?
99% of the items are brand new, however in the case of item being refurbished the description should state it.
Are there any other after-sale fees?
There are absolutely no hidden fees from us, however some shipping companies such as DHL, FEDEX or UPS might charge extra fees for shipping handling.
Where do you ship from?
We ship our products directly from the manufacturer. We choose the closest warehouse to customer address to cut the shipping time.
How long is the order processing time?
It takes 2-5 business days.
Q: How long does your standard shipping take?
It usually takes 14-25 business days depending on buyers’ location.
Q: The item is defective what should I do?
Buyer have 14 days after receiving the item to get full refund. If the item is not working as described please contact our customer service at [email protected]
Q: The item is not as described, what can I do?
In case of receiving wrong item please contact the customer service at [email protected] and attach a photo of the item received.
Q: I just placed an order with you, can you cancel it?
A: Unfortunately, we cannot make any guarantees about cancellations. We start the shipment process shortly after receiving your order, and due to the volume we ship canceling an order after it has entered the process is not possible. Orders placed at night or on weekends will usually ship before we see your request even if it is made shortly after your order. In the event we get your request and the order has not yet been processed we will cancel it and let you know.
Q: I tried the item out, can I return it?
A: We only ship brand new merchandise to our customers, so we are unable to accept returns of used items. If the item is not used, it can be returned. Please contact us first at:
Q: I tried the item out, but the size was not right can I return it?
Q: What is the return policy?
Buyers have 14 days to return the item after receiving it. The item should be in original condition/not used. Buyer is responsible for return shipping charges.
Q: Do you provide tracking number?
Yes, we do provide tracking number for 80% of our products, however tracking # for some products might not be available.
Q: I received a damaged product, what can I do?
Please contact us immediately at [email protected] and attach a photo/video of the product to the email.
I haven't received my item. What can I do?
Please Contact us at: [email protected]
Make sure you include your name and order #
TERMS AND CONDITIONS
These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. Minors or people below 18 years old are not allowed to use this Website.
0. Return Policy
Buyers have 7 days to return the item after receiving it. The item should be in original condition/not used. Buyer is responsible for return shipping charges. If the item is not working as described please contact our customer service at [email protected]
0. Cancelling orders
Unfortunately, we cannot make any guarantees about cancellations. We start the shipment process shortly after receiving your order, and due to the volume we ship canceling an order after it has entered the process is not possible. Orders placed at night or on weekends will usually ship before we see your request even if it is made shortly after your order. In the event we get your request and the order has not yet been processed we will cancel it and let you know.
0. Intellectual Property Rights
Other than the content you own, under these Terms, greatdealbazar (dealsgala) and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website.
You are specifically restricted from all of the following
publishing any Website material in any other media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is or may be damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and greatdealbazar (dealsgala) may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
0. Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant greatdealbazar (dealsgala) a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be invading any third-party’s rights. greatdealbazar (dealsgala) reserves the right to remove any of Your Content from this Website at any time without notice.
0. No warranties
This Website is provided “as is,” with all faults, and greatdealbazar (dealsgala) express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
0. Limitation of liability
In no event shall greatdealbazar (dealsgala), nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. greatdealbazar (dealsgala), including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent greatdealbazar (dealsgala) from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
0. Variation of Terms
greatdealbazar (dealsgala) is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
The greatdealbazar (dealsgala) is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
0. Entire Agreement
These Terms constitute the entire agreement between greatdealbazar (dealsgala) and you in relation to your use of this Website, and supersede all prior agreements and understandings.
0. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of B.C, and you submit to the non-exclusive jurisdiction of the state and federal courts located in B.C for the resolution of any disputes.
Greatdealbazar (dealsgala) is an online retailer selling physical products, greatdealbazar (dealsgala) won’t use the brands logo for false promotional or advertising purpose. Additionally, we do not sell fake or prohibited products.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at